H. R. Goodale (Northern) Ltd are an independent haulage company established in 1979 based in Halifax, West Yorkshire, currently seeking a Transport Office Administrator to join our team.

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You will need to be able to effectively administrate all aspects of a busy, fast paced transport office with the ability to communicate in a professional and polite manner with customers, drivers and sub-contractors via telephone, email and face to face contact. The job would suit a highly self-motivated individual who also has ambitions to progress withing the business.

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Duties and Responsibilities

• Inputting of data onto our online portal

• Routing trips and booking in consignments daily

• Processing inbound and outbound delivery notes on a daily basis

• Handling incoming and outbound emails and telephone calls with customers, sub-contractors, depots and drivers

• Liaise with drivers, customers, sub-contractors and depots with regards to traffic and delivery updates

• Processing P.O.D.s (Proof Of Deliveries) and filing documents / paperwork

• Updating stock records

• Loading vehicles when required (training will be given)

• Managing and maintaining office stationary supplies

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Office Skills

• Competent using Microsoft Office (Outlook / Excel / Word)

• Previous experience using a Management Information System

• Excellent telephone manner

• Excellent administration and organisational skills with the ability to multi task

• Excellent literacy, numeracy and communication skills

 

The Individual

• Customer focused

• Strong attention to detail

• Methodical and thorough approach to work

• Well organised

• Ambitious, self-motivated and willing to progress

• Ability to be a team player yet can use their own initiative

 

Qualifications & Experience

• Previous customer service experience is essential.

• A good knowledge of U.K. Geography is highly beneficial.

 

Benefits

• Company Pension

• Casual dress

• On-site Parking

 

Location:                  The position is based at our Halifax office in Copley, HX3 0TP.

Hours:                      This is a full time position - Monday to Friday 09.00hrs – 17.00hrs.

Annual Leave:          28 Days Annual Leave inclusive of Bank Holidays.

 

Salary:                      Negotiable (Subject to experience)

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